Our experienced Microsoft Business Applications platform professionals work across multiple time zones, enabling you to receive 24/7 support and ticket response times of less than 1 hour. Our application support is a unique offering that also grants you limited new development credits, which you can use to get needed enhancements built by our product implementation teams.
We offers a full-cycle software development services that meet varied business requirements to help improve business performance of enterprises.
Most support needs arise because of a user mistake, we recommend the right preventative training after every resolution to eliminate future occurrence.
We consider performance optimization as part of system support and if you do not have any issues to utilize your support hours, feel free to use them on improving system performance.
Deployment support and planning is part of our support issue resolution process.
Any code changes made are well documented and commented, so that future enhancements are easier and there is no code clutter.
Any new enhancements needed in the system can consume unused purchased support hours.
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